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Production

Production times

We try to carry out a production that’s fair with the environment and economically sustainable, in which we avoid the remains of stock. For this reason, when you place your order, our atelier starts the production of each product one by one. In normal circumstances, production shouldn’t take longer than a week. However, we have been experiencing a high volume of orders over the past few months and, while we are doing our best to have your items ready as soon as possible, production times have increased slightly. 

Currently, estimated production time is between 1 to 2 weeks. We are extremely grateful for each and every one of your orders so know that we appreciate your patience, and that we ensure every order is made with care and meets our quality standards.  

 

It may take a little longer than fast fashion, but they are exclusive.

Our atelier

We produce each item one by one in Madrid weekly.

We have the pattern of the perfect boxers and we work with limited quantities.

Sizes

SIZE XS- 34eu (Waist 35cm, Length 32cm)

SIZE S- 36eu (Waist 35cm, Length 37cm)

SIZE M- 38eu (Waist 37cm, Length 41cm)

SIZE L- 40eu (Waist 39cm, Length 50cm)

Shipping

Our delivery times

NATIONAL SHIPMENTS 24-72h

EUROPE SHIPMENTS 5-4 business days

INTERNATIONAL SHIPMENTS up to 15 days*

*We have signed a new contract with the courier that handles international shipments. While the orders for Spain and Europe are arriving correctly and in time, we are currently experiencing issues with some orders shipped to the US regarding customs. Please allow up to 15 days after shipping for your order to arrive. If after that time you haven’t received it contact us at info@h-andover.com

Follow my order

Once your order is shipped you will receive an email with the tracking info so that you can be aware of the status of your shipment at any time.

Shipping cost

The shipping price appears before the payment screen when you indicate the shipping address.

Returns and Exchange

Returns

We do not accept returns at the moment. We are a small business that works on demand. Make sure you are aware of sizing and shipping information before you place your order.

Cancel an order

You can cancel your order within one hour from the moment you make your purchase. Please email info@h-andover.com with your order number and we'll get right on it.

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