Shipment
Fast shipping
At Hand Over we strive to offer you a fast and efficient service. All orders are prepared in just 1 working day (Monday to Friday) to ensure that your purchase reaches you as quickly as possible.
Order tracking
At Hand Over we provide you with a tracking number so that you can monitor the status of your shipment at all times. This way, you will have up-to-date information on the journey of your order until it reaches you.
Contact us!
If you have any questions or need assistance with your shipment, you can contact us and we will be happy to help.
At Hand Over we have a dedicated support team to help you every step of the way.
About Hand Over
About Hand Over
Hand Over was born in 2021 to stop depending on your ex to have the best boxers.
Now, we make them ourselves. And you wear them.
Our community of +150,000 Hand Over girls
Frequently Asked Questions
1. What is the estimated shipping time?
We process all orders within 1 business day (Monday to Friday). During Black Friday and Christmas, processing times may be slightly longer.
Once processed, delivery times are:
- Spain: 24–48 h
- Spain (Islands): 48–72 h
- France, Italy, Germany: 48–72 h
- Rest of Europe: 48–72 h
- UK: 3–5 days
- USA: 3–5 days
- Rest of the world: 5–9 days
2. Can I exchange or return my order?
You can request any return or exchange through our returns portal.
You have 15 calendar days to submit your request, and during Black Friday and Christmas , the return period is extended until January 10 .
Items must be unworn, with original tags, and in their original packaging.
Return shipping costs are covered by the customer.
3. How can I find my size?
Most of our models wear a size S , which can serve as a general reference.
You can also check each product's description for item-specific details.
For more guidance, visit our Size Guide available in the Size Guide section of our website.
4. What should I do if my order arrives with an issue?
Do not use the item and keep it in the same condition you received it.
Take clear photos of the product (and packaging if needed) and email us at info@h-andover.com with your order number.
Our team will review your case and let you know the next steps (exchange, refund, or replacement).
Please note that any issue must be reported within 7 business days of receiving your order.